Frequently Asked Questions
What does “© All rights reserved” mean?
Any and all publishing and reproduction rights are reserved solely by the artist. Images are not to be re-distributed, copied, imitated, or misappropriated without the consent of the artist. Reselling of the original painting is permitted.
Can I use your artwork for my presentation/project/poster/website/product?
You are welcome to use an image for non-commercial purposes (you are not making money from it.) Just link this website, credit Erika Hastings and send a quick email to firstname.lastname@example.org to let me know.
For commercial purposes (you are planning to make money from it) you may purchase a digital copy of the image in high resolution on the art store. If there is an image that you do not see there that you would like, please contact Erika Hastings at email@example.com.
How can I contact Erika Hastings?
Erika can be contacted on the contact form here, or by email at firstname.lastname@example.org.
What are the shipping costs?
If you add an item to the cart and then add your address, your shipping fees will be calculated.
When will my order arrive?
All items are shipped once a week and leave from Canada. Depending on your location, your item may arrive between 2-5 weeks.
What is your return policy?
You are welcome to return or exchange any item within 7 days as long as it is in the same condition as when it left and includes all original packaging.
What if my item was damaged during shipping?
In the unlikely event that an item was damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper’s inspection.
What is a Certificate of Authenticity?
A Certificate of Authenticity authenticates that the hand-signed painting originates from Erika Hastings.
What is an art commission?
An art commission is the hiring and payment for the creation of a custom piece of original art. A commission provides collectors with original works of art of a particular size, for a certain space, and/or of a specific subject matter.
How do I commission a painting?
To commission a painting, you simply choose the size and subject matter and pay a 50% non-refundable deposit in the art store. Upon the completion of the painting, you pay the remaining 50% of price. Read more about commissioning a painting on the page Commissions.
We value your privacy and will never share you information with others.
Can I schedule a studio visit?
Yes! If you would like to purchase or view an original painting by Erika Hastings, you may visit her studio in Vancouver, Canada. Studio visits can be scheduled by email at email@example.com.
Where else can I see Erika's artwork?
Erika Hastings is currently offering her paintings for sale online and by private studio visit. If you would like to keep up to date on her latest artwork, you can subscribe to her Art Newsletter at the bottom of the page.
What type of materials does Erika use?
Erika uses the best quality acrylic paints available on high quality canvas. She also paints in watercolour and uses the highest quality watercolour paint and watercolour paper.
How do I care for my painting?
Your painting has been created with the highest quality materials and designed to pass on to generations. With a bit of love, this most treasured asset can become a great joy and future investment.
- To protect your artwork, keep out of direct sunlight and fluorescent lighting as they can fade the otherwise permanent colours.
- Avoid extreme temperatures and fluctuations as they cause expansion and contraction of the artwork and framing materials which could lead to structural damage. Extreme humidity can lead to mould on the front or back of the painting.
- Clean your painting with a duster or soft cloth. Do not use cleaning products.
- Keep away from smoke and candles as the materials are flammable.
- Carry your painting with two hands on the side of the painting, not the hanging wire. Do not allow objects to press against the painting.
How do I hang my painting?
- Paintings are best displayed at eye height.
- Choose a safe wall where the painting will not be bumped.
- Measure the location of your nail based on the the height of the hanging wire on the back of the painting.
- Insert the nail through the picture hook and hammer it directly into a stud in the wall. Hang the painting onto the hook. Enjoy!